.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Investigation Development Award for AI Connect with Centers and called an Innovator in two Aragon Research Planet rumors: AI Representative Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. The provider was actually acknowledged as the best important provider in the artificial intelligence Agent Platforms report.At the center of Five9’s development is their vision for The NEW CX, where Artificial Intelligence Professionals as well as AI-empowered Person Brokers collaborate to provide hyper-personalized consumer knowledge. The provider recently introduced new innovations consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use innovation in market evolution and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Analysis Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Brokers AI et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was also called an Innovator in The Aragon Research Study World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and Aragon Research Study World for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has been actually called a champion of the 2024 Aragon Research Study Development Award for Artificial Intelligence Connect With Centers. Additionally, Five9 has actually been actually called a Forerunner in pair of Aragon Study Globe records: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025. This recognition from Aragon Investigation highlights Five9’s posture as an innovator in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 report openings Five9 as the most
calculated merchant measured in
the document, realizing Five9 s critical eyesight for AI-driven development in CX. At the core of this development is Five9’s vision for The NEW CX where Artificial Intelligence Professionals and AI-empowered Human being Professionals work together to deliver hyper-personalized, simple consumer adventures. By equipping services to deliver transformative client communications while decreasing costs and also enhancing productivity, Five9 is actually setting brand new specifications for AI-powered remedies in the call facility industry.
AI is actually fundamental for producing remarkable customer expertises, and we are actually recognized to be pinpointed by AragonStudy as impressive for our initiatives to propel the smart contact facility forward, claimed Jonathan Rosenberg, Main Innovation Policeman and Director of AI, Five9. Our focus has actually been actually, as well as will continue to be actually, aiding services supply those adventures with easy-to-use devices and capabilities. With each new innovation, our company take a breakthrough for both Five9 as well as for the business overall.
The Aragon Investigation Technology award determines companies leveraging speculative use technology to certainly not simply conform as markets transform, however to proactively interfere with as well as educate exactly how their markets are going to progress. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis honors service.Five9’s commitment to advancement, specifically its own sight for combinationing AI Representatives and AI-empowered Human Being Agents, is actually specifying a new criterion for just how companies can easily provide hyper-personalized and seamless consumer expertises, said Jim Lundy, Owner, Chief Executive Officer as well as Lead Expert, Aragon Analysis. This honor as well as record identity builds on Five9’s commitment to supplying artificial intelligence developments for CX.
Earlier this year, the business introduced brand new developments, consisting of Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Professionals, that improve the technique providers move toward CX, steering much better results for both customers as well as brokers. Concerning Five9. The Five9 Intelligent CX System, powered by Five9 Genius AI, provides an extensive room of remedies to electrical power AI-elevated client adventures that supply better organization end results and also Carry Happiness to CX.
Our combined cloud-native offering enables hyper-personalized customer expertises as well as even more enabled employees, making every customer interaction even more linked, straightforward, as well as personal. Trusted by 2,500 +clients and 1,400+ partners around the globe, Five9 combines the energy of artificial intelligence, our system, and also our folks to steer AI-elevated CX.To read more, go to www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil liberties Set aside.
The recognition of an Aragon Research award victor is not a recommendation through Aragon Analysis of any provider, product, or service. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant honors performed Five9( FIVN) win in 2024 coming from Aragon Study? Five9 won the 2024 Aragon Research Technology Honor for AI Get In Touch With Centers and was actually called an Innovator in pair of Aragon Research study Globe documents: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Contact Facility, 2025.
What new AI products performed Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Brokers to improve customer knowledge monitoring.How does Five9’s( FIVN )NEW CX eyesight effect client service? Five9’s brand-new CX sight mixes AI Professionals along with AI-empowered Human Brokers to deliver hyper-personalized, simple and easy consumerknowledge while lowering prices as well as boosting efficiency.
What was actually Five9’s( FIVN) tactical position in the Aragon Research Entire world 2025 report? Five9was set up as the most calculated seller in the artificial intelligence Representative Platforms in the ICC, 2025 document, realizing their calculated sight for AI-driven technology in CX. When carried out Five9( FIVN) acquire the AragonInvestigation Advancement
Award
?
Five9 was officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.